Frequently Asked Questions
Your guide to shopping with Gojira
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments for the best results.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna.
Are your materials sustainably sourced?
Yes, Gojira is committed to ethical fashion. We use organic cotton, recycled polyester, and non-toxic dyes across our entire seasonal collection.
Can I track my order in real-time?
Once your order ships, you will receive an email confirmation with a tracking number and a link to our live tracking portal to monitor your delivery progress.